Legal

Terms and Conditions

Last updated: June 22, 2025

1. Introduction

Welcome to PostFactory ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our AI-powered social media automation platform and services (the "Service") operated by PostFactory, a company based in Italy.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

PostFactory provides an AI-powered platform for social media content automation, including:

  • AI-generated content creation (carousels, memes, and other social media content)
  • Multi-account social media management and scheduling
  • Content analytics and performance tracking
  • Automated posting to connected social media platforms
  • Business context-based content customization
  • Bulk content generation and distribution

3. User Accounts and Registration

To access certain features of our Service, you must register for an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Social Media Account Integration

Our Service allows you to connect and manage multiple social media accounts. By connecting your social media accounts, you:

  • Grant us permission to access and manage your connected accounts as necessary to provide the Service
  • Acknowledge that you have the authority to connect these accounts
  • Remain responsible for all content posted through our platform
  • Agree to comply with the terms of service of each connected platform

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of any content you provide to the Service. By using our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing and improving our Service.

5.2 AI-Generated Content

Content generated by our AI systems based on your inputs becomes your property. However, you acknowledge that:

  • AI-generated content may not be unique and similar content may be generated for other users
  • You are responsible for reviewing and approving all content before publication
  • We do not guarantee the accuracy, appropriateness, or effectiveness of AI-generated content

5.3 Our Intellectual Property

The Service, including its software, algorithms, design, and functionality, is owned by PostFactory and is protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of our Service.

6. Prohibited Uses

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service. Prohibited uses include:

  • Creating or distributing illegal, harmful, threatening, abusive, or defamatory content
  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights of others
  • Engaging in spam, fraud, or deceptive practices
  • Attempting to gain unauthorized access to our systems
  • Using the Service to compete with or replicate our business
  • Distributing malware or other harmful code

7. Subscription and Payment Terms

Our Service may offer both free and paid subscription plans. For paid services:

  • Subscription fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by applicable law
  • We may change our pricing with 30 days' notice to existing subscribers
  • Failure to pay may result in suspension or termination of your account
  • You are responsible for all taxes associated with your subscription

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information as described in our Privacy Policy.

As a company based in Italy, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

9. Service Availability and Modifications

We strive to maintain high service availability, but we do not guarantee that the Service will be uninterrupted or error-free. We reserve the right to:

  • Modify, suspend, or discontinue the Service at any time
  • Perform scheduled maintenance with reasonable notice
  • Update our software and features without prior notice
  • Set usage limits and restrictions

10. Disclaimers and Limitation of Liability

10.1 Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POSTFACTORY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification

You agree to indemnify, defend, and hold harmless PostFactory and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Termination

Either party may terminate your account at any time for any reason. Upon termination:

  • Your right to use the Service immediately ceases
  • We may delete your account and data after a reasonable notice period
  • You remain liable for all charges incurred before termination
  • Provisions that should survive termination will continue to apply

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with Italian arbitration rules, or in the courts of Italy if arbitration is not applicable.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: team@postfactory.co
Company: PostFactory
Location: Italy

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PostFactory regarding the use of the Service and supersede all prior agreements and understandings.

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